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Before You Begin


Check Version Compatibility — Before you install or upgrade the Sofmobile Teleport for Jira app, ensure that you are using a version of the app that is compatible with your Jira version. See the version compatibility matrix on the Atlassian Marketplace for the app: Sofmobile Teleport for Jira app.






Installing the Sofmobile Teleport for Jira App

Installing the app is no different than installing any other Jira app (see Managing apps in the Jira documentation).

To install Sofmobile Teleport for Jira app:

  1. Log into your Jira instance as a Jira administrator .
  2. Click the admin drop-down and choose Manage apps.
  3. Click Find new apps from the left-hand side of the page.
  4. Locate  Sofmobile Teleport for Jira  via search.
  5. Click Free trial to begin a new trial or Buy now to purchase a license for Sofmobile Teleport for Jira .
  6. Enter your information and click Generate license when redirected to MyAtlassian or enter an already purchased license.
  7. Click Apply license.
  8. You're all set! Click Close in the Installed and ready to go dialog.





Updating the Sofmobile Teleport for Jira App

Updating the app is also no different than updating any other Jira app (see Managing apps in the Jira documentation), i.e.

To update Sofmobile Teleport for Jira app:

  1. Click the admin drop-down and choose Manage apps.
  2. Click Manage apps from the left-hand side of the page. You will see all the apps installed on your Jira instance.
  3. Find  Sofmobile Teleport for Jira  in the list.

  4. Click the Update.



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